Every VIOFO dash cam has its own serial number (S/N), and it’s worth knowing where it is. You’ll need it when buying replacement parts, updating firmware or making a warranty claim.
The serial number starts with the model abbreviation, for example:
- A129 Plus Duo: A129PLUSDG25330705
- A129 Pro Duo: A129PRODG25241403
- A229 Plus 2CH: A229S2CHYD619660
- A229 Pro 2CH: A229P2CHY2B03844
You’ll find it in one of two places: on the front camera or on the original box.
On the front camera
Most models: the serial number is on the back of the front camera, under the GPS module. Remove the GPS module to see it.

Some models: the serial number is on the front camera’s bracket, under the removable mount. Remove the mount to see it.
VS1

T130

WM1

On the original box
The serial number is also printed on the label on the original box, so it’s worth keeping hold of it.

Need help with a warranty claim or spare part? Get in touch with us and have your serial number to hand.

